How to Update Payment Methods and Billing Information

Options to Update Your Beneficiaries and Personal Information

Keeping your beneficiary and personal details up to date is vital to ensuring your MetLife benefits are allocated according to your wishes. MetLife offers several convenient methods to make updates safely and efficiently.

1. Online Account Management

Access your MetLife policy details and update beneficiaries or personal information directly through the secure online portal. To do this:

1. Visit MetLife's official website at https://www.metlife.com/support-and-manage/manage-your-policy/
2. Log in to your existing account or register if you haven’t already.
3. Navigate to the policy management section to update your beneficiary designations and personal information.

2. Contact Customer Service

If you prefer personal assistance, contact MetLife’s Customer Response Center:

• Phone: [phone] (Australia)

Customer service representatives can guide you through updating your beneficiaries and personal details over the phone.

3. Submit Written Requests

Certain policy types may require you to complete and submit specific forms to update beneficiary designations. To do this:

1. Download the beneficiary designation or relevant forms from MetLife's website.
2. Fill out the form with updated information.
3. Submit the completed form via mail or to your MetLife representative as instructed.

4. Consult Your MetLife Advisor

For personalised advice and assistance with your policy updates, contact your MetLife agent or financial advisor. They can ensure changes are made accurately and help you understand any implications.

Additional Resources and Support

For more detailed instructions, form downloads, and policy management resources, visit MetLife’s support page:

https://www.metlife.com/support-and-manage/manage-your-policy/

Keeping your beneficiary and personal information current helps maintain your financial security and peace of mind. If you need further assistance, please contact MetLife support or your advisor directly.